Appointment Policies
Terms and Conditions
Please review the following terms before booking your appointment. These policies help us provide a clean, organized, respectful, and professional experience for every client.
Appointment Confirmation
Appointments are scheduled by request and are confirmed only after the required reservation deposit has been received.
- A $40 deposit is required to reserve your appointment.
- The deposit must be sent through Zelle after submitting the reservation form.
- The deposit will be applied toward your final service total.
- Your appointment is not confirmed until the deposit has been received.
Late Arrival Policy
We understand that delays can happen. However, to respect the time of all clients, a maximum waiting time of 10 minutes is allowed.
- If you arrive more than 10 minutes late, your appointment may need to be rescheduled.
- Late arrivals may reduce the time available for your service.
- If the appointment cannot be completed within the remaining time, the deposit may be forfeited.
Cancellation and Rescheduling
If you need to cancel or reschedule, please notify us as soon as possible.
- We kindly ask for at least 24 hours of notice for cancellations or rescheduling.
- Deposits may be transferred to a new appointment when proper notice is given.
- Same-day cancellations may result in loss of the reservation deposit.
- No-shows will forfeit the deposit.
Guests and Companions
To maintain a calm, clean, and comfortable work environment, we ask clients to limit the number of people attending the appointment.
- If needed, the client may arrive with only one companion.
- We have a waiting area where your companion can wait comfortably.
- Companions must remain respectful of the service area and appointment environment.
Children Policy
The facilities are not designed or equipped to receive children during appointments.
- For safety and comfort, please avoid bringing children to your appointment.
- Delicate tools, equipment, and professional products may be present in the service area.
- If a client arrives with children and the appointment cannot be safely performed, the appointment may need to be rescheduled.
Health and Service Conditions
All services include an initial visual evaluation. The final service recommendation and price may vary depending on the condition of the feet, nails, hands, skin, and the time required.
- Please inform us before your appointment if you have sensitivity, open wounds, pain, irritation, swelling, or any condition that may affect the service.
- Services may be refused or postponed if there are signs of infection, severe irritation, open wounds, or any condition that requires medical attention.
- Cecy's Pedicure and Manicure provides professional aesthetic care and maintenance services. We do not diagnose or treat medical conditions.
Hygiene and Safety
Hygiene is a priority in every service. Tools, products, and the workspace are handled with care to provide a clean and professional experience.
- Clients must follow hygiene and safety instructions during the service.
- Please avoid touching sanitized tools, products, or equipment unless instructed.
- Any unsafe, disrespectful, or inappropriate behavior may result in termination of the service.
Pricing
Some services have price ranges because each client may require a different level of care, time, and procedure.
- Final pricing is determined after the initial visual evaluation.
- The $40 deposit is applied toward the final total.
- Additional services or add-ons may increase the final price.
Agreement
By booking an appointment, submitting the reservation form, or sending the reservation deposit, the client confirms that they have read and accepted these terms and conditions.